COVID-19 latest news from around the world

18 March 2020
Iceland has announced it is encouraging stores to introduce priority shopping hours to allow the elderly and vulnmerable to shop when it's quieter, where possible. Meeting shoppers needs Priority hours for participating stores will be; Iceland: the first hour of each day The Food Warehouse: 8am - 9am each day  Managing director Richard Walker has said; "We are encouraging o...
18 March 2020
With ecommerce struggling to cope with high levels of demand, the physical store remains the main destination for many shoppers. Staff in stores are in direct contact with shoppers and so are at risk. It’s key to put these staff at the heart of your crisis management to protect them as they are paramount in providing food to people. Key points to consider In badly affected markets, su...
17 March 2020
How resilient and responsive is your supply chain?  If you didn’t know before, there’s a chance you will soon find out. There’s been a lot of talk about risk management with regards to Brexit, which seemed like enough of a challenge.  But now many nations around the world are facing the possibility of a COVID-19 (commonly referred to as coronavirus) epidemic, an event that, unlike Brexit, co...
10 March 2020
Despite challenging trading conditions, Hong Kong-based Convenience Retail Asia (CRA) has posted a robust set of annual results, with Group revenue increasing by 5.9% to HKD5,632m (US$724.8m). Revenue and profits up despite tough trading conditions Overall increase in revenue was mainly attributed to a 6.1% growth in comparable-store sales for the convenience store business (turnover increa...
05 March 2020
This week Poundland announced its plan to roll out its new chilled and frozen range to a further 60 stores following a successful trial at the end of last year.  In October 2019, Poundland started trialling 350 new chilled and frozen lines at its store in Asbourne, Kent. This was quickly followed by introducing the range in four more stores in November’19 and is now planned to be extended f...
02 March 2020
At the start of the year, we highlighted five key shopper trends that we expect to shape the food and grocery industry over the next 12 months: The growth of discounters is well documented and something we have been tracking via our ShopperVista research over the last 9 years.  In 2011, 41% of shoppers claimed to have used Aldi or Lidl in the last month, growing to almost two thirds o...
21 February 2020
To help brands minimize impact of coronavirus, Alibaba’s B2B marketplace Tmall is rolling out a series of measures. A support package designed to minimize the impact Tmall has implemented a series of measures to minimize impact of coronavirus to help brands selling on its marketplace. The package includes the following: Reduced fees:  merchant operation expenses, logistics costs and ...
11 February 2020
The multichannel challenge for convenience  Our multichannel report last year,   Unlocking shopper behaviour by channel , confirmed that the majority of shoppers use multiple channels each month. On average, people are conducting 24 shopping trips per month. People are making seven trips a month to convenience stores and spending less than eight minutes in-store per trip, including time a...
11 February 2020
Alibaba has unveiled measures to help small and medium-sized enterprises in China affected by the coronavirus outbreak. 20 measures across six major areas Reduced or waived platform fees Low-interest and interest-free loans Subsidised delivery personnel and increased logistics efficiency Creation of flexible job openings Tools for accelerating digitization Remote work mana...
10 February 2020
Singapore raised its Disease Outbreak Response System Condition (DORSCON) level to Orange status on Friday (7 th Feb) as the coronavirus spread within the community. Following the announcement, shoppers rushed to stock up on essentials, resulting in empty shelves and long queues at grocery stores across the island. FairPrice ramps up distribution of essentials Demand for daily essentials l...
04 February 2020
We take a look at how JD.com is using its capabilities in logistics, supply chain and technology to help combat the epidemic and provide a trusted and reliable shopping experience at the same time. Ensuring food supplies to meet online demands Same as Alibaba and Walmart , JD.com also saw large increase of food sales during the ongoing epidemic when compared to the same period last yea...
03 February 2020
With people significantly reduce the time spent outdoors, online grocery sales are soaring in China. Retailers saw explosion of online orders With Chinese nationals being advised to stay at home during Chinese New Year holiday amid the ongoing coronavirus epidemic, demand for fresh food and household items has soared. Walmart’s delivery business, JD Daojia, reported a five-fold increase ...
24 January 2020
Unilever and JD Logistics have signed a Memorandum of Understanding (MoU) to pursue sustainable solutions in the supply chain. Building on existing relationship The MoU, which creates a framework to identify opportunities for innovative and sustainable growth, builds on Unilever’s existing relationship with Chinese e-commerce retailer JD.com, as both organisations have sealed a deal, back i...