COVID-19 latest news from around the world

06 April 2020
In this article we look at what UK variety discounters are doing to address the challenges created by the Coronavirus (COVID-19) outbreak. Temporary store closures B&M will be closing 49 stores as a response to the current trading conditions. The retailer has not announced what stores these will be, but has said it is likely they will be small format stores Poundland will be closing 1...
06 April 2020
In this regularly updated article, we summarise the latest responses to the Coronavirus (COVID-19) pandemic from discounters in the UK; Latest update Monday 6th April Aldi The elderly and most vulnerable will have exclusive access to stores for 30 minutes browsing time before they open, from Monday to Saturday. They can then purchase items as the stores open to the general public B...
06 April 2020
The Consumer Goods Forum held a special webinar and invited Walmart China’s C-level executives to share the actions they took to overcome the challenges they have faced since the outbreak of coronavirus in the country three months ago. The in-depth discussion covered many areas of business, including retail, shopper behaviour, supply chain, customer and employee health, food production, person...
06 April 2020
Only 10 days since we reported that the majority of the UK’s restaurant and food-to-go chains were closing all operations, some have now re-opened their kitchens to launch new services.   Although the logistics are complex, there are benefits to remaining operational in some way: Offering services that support key workers and the vulnerable can boost staff morale, build ties with the loc...
06 April 2020
Walmart has halted moves to sell a majority stake in its UK business so it can focus fully on its response to the Coronavirus (COVID-19) pandemic, according to press reports. No rush to resume sale process Sources at the retailer, speaking to CNBC under condition of anonymity, said the sale process has been paused to allow the leadership team to concentrate fully on the day to day running o...
06 April 2020
In this article, updated daily, we summarise the latest responses to the Coronavirus (COVID-19) in the UK: Market update: GB grocery market sees fastest growth on record. Market growth for the 12 weeks to 22 March was +7.6%, the fastest rate in over a decade, according to Kantar. The rapid growth was driven by a 20.6% surge in sales over the last four weeks. . More details here ...
03 April 2020
Asda has announced the addition of 300,000 slots to its online delivery operation, as demand for home deliveries increases due to the coronavirus pandemic. 700,000 slots a week As a result of the move, the number of delivery slots available on a weekly basis has now risen to 700,000, split evenly daily. Roger Burnley, Asda’s CEO, commented: “ We have been working around the clock to expa...
03 April 2020
Following the move of other foodservice wholesalers to target retail sales, as the emergency shut down cuts off their core market amongst out-of-home businesses, Brakes has launched a call & collect service to sell to the general public. Initially made available from three of its distribution depots earlier this week, it has now been extended to eight sites across England. Browse online, order...
03 April 2020
Stress testing the relationship between the food industry and shoppers In the last few weeks, the Coronavirus (COVID-19) pandemic has really tested the relationship between the food and grocery industry and its shoppers. Traffic at food retail stores has been at a level rarely seen before, outpacing peak trading periods including holidays and special shopping events. In response to incre...
03 April 2020
This article looks at three ways supply chains have been flexible in overcoming some of the challenges that COVID-19 has introduced. 1.    Relaxing of legislation and regulation We have seen governments around the world temporarily relax legislation to increase the velocity of essential supplies (food and health-related items) through the supply chain. One of the first areas of legislati...
03 April 2020
We look at what retailers in Ireland are doing to address the challenges created by the Coronavirus (COVID-19) outbreak. Aldi Rolling out new social distancing measures, including posters in-store and clear markings on the floor for queuing It is also commencing the installation of protective screens at every till to safeguard its colleagues and customers  Priority hours for the el...
03 April 2020
In this article we round up the latest initiatives from Aldi and Lidl UK and Ireland to address the challenges created by the Coronavirus (COVID-19) outbreak.  Aldi Implemnted a one person, one trolley rule in a bid to encourag all customers to try and reduce the number of family members they bring with them into stores Through its partnership with Neighbourly, Aldi will be donating 5...
03 April 2020
We look at Dollarama’s Q4 results and the impact of the Coronavirus (Covid-19) pandemic on the early part of its first quarter. Full year sales up to CA$3.8 bn The retailer’s fourth quarter sales increased by 0.5% to CA$1.1 bn, with the quarter one week shorter than in 2019. Comparable store sales increased by 2.0%, or by 3.8% excluding the impact of a calendar shift. Operating income incre...
03 April 2020
We are all living with daily proof of how external events can have significant impacts on all parts of our lives not least how we shop for and think about food and groceries. At IGD we remain in close contact with the food and consumer goods sector to ensure we are supporting in the best way possible. One common theme in many of these conversations has been how we can help understand what could h...
02 April 2020
Following the outbreak of Coronavirus (COVID-19) three months ago, retailers in Singapore have responded with urgency and empathy as the situation evolves - we will continue to update this article with the latest developments... Improving efficiency for online Lazada is closing its online store for two days to implement key changes  Reducing assortment:  prioritise daily essentials s...
02 April 2020
One of the key pivots that companies have had to make quickly in response to the Coronavirus pandemic is with their marketing messages. Several companies launched eye-catching campaigns to support social distancing measures in March, with many iconic brands re-working their logos as part of similar initiatives. The new reality Beyond this, we are starting to see companies adapt their communi...
02 April 2020
With increased pressure on pharmacies and an exceptional increase in demand for health, hygiene and personal care products, Boots continues to evolve its approach to best serve customers and communities.   Donating 200,000 essential products Building on its existing relationship with the Hygiene Bank , Boots will donate essential toiletries to hospitals during the COVID-19 crisis, with t...
02 April 2020
Kroger has released a trading update and outlined its initial responses to COVID-19. Sales up 30% With the COVID-19 pandemic causing shoppers to stock up on groceries, Kroger has experienced a 30% increase in identical store sales for March (excl fuel), compared to the same period last year. Both its physical stores and its online services have seen growth and to support this, Kroger is mak...
01 April 2020
As the Coronavirus (COVD-19) affects more countries globally and impacts lives, there has been an increased focus on hygiene, as governments and health professional recommend regular hand washing.  In this article we look at three technologies already in existence that keep stores clean and could help reassure shoppers. Autonomous cleaning robots Walmart has the Auto-C – Autonomous Clean...
01 April 2020
COVID-19 is having an unprecedented impact on the food and grocery industry, with many teams heavily involved in crisis management or supporting supply chain activities. A dichotomy is being described by many of the people we speak to, with specific teams “in the thick of it”, to ensure the country is fed, and those that for one reason or another, have a bit more time on their hands.  Durin...