All articles and blogs

01 April 2020
Market growth for the 12 weeks to 22 nd March was +7.6%, the fastest rate in over a decade, according to Kantar. The rapid growth was driven by a 20.6% surge in sales over the last four weeks – equivalent to an extra £10.8bn of spending - as shoppers stocked up on groceries and switched back to retail from out-of-home consumption in response to the Coronavirus (COVID-19) pandemic. Huge increa...
01 April 2020
Over the last few weeks we have seen retailers implement a range of social-distancing initiatives, including floor stickers, plexiglass guards and limiting the number of shoppers in store at any one time. We consider how retailers may start to think differently about the future store experience so that they can respond at pace to any future social-distancing requirements. 1. Changes to stor...
01 April 2020
Many column inches and news broadcast minutes have focused on the challenge of getting food and groceries to the most vulnerable members of society, in a world where large sections of society are not allowed to leave their homes except for essential purposes, and where retailers are under increased pressure to keep essential food and grocery products in stock. A quarter need outside help ...
01 April 2020
Carrefour and Uber Eats are due to start a new grocery delivery service in Paris, amid the nationwide lockdown in the country more widely. Starting on 6 April The new delivery service will be operational from 6 April. Shoppers will be able to pick one of 15 Carrefour stores around Paris on the Uber Eats app or website, or alternatively, order their products, which include everyday essential...
01 April 2020
A round-up of the latest developments from UK food-to-go and out-of-home operators this week. Switching channels A national initiative to enable pubs to trade as food shops offering essential items such as bread, eggs and milk has been set up. mypubshop.com is a partnership between Brakes, Coca-Cola European Partners and Use Your Local, and is powered by ecommerce trading platform ...
01 April 2020
Following the outbreak of Coronavirus (COVID-19) three months ago, retailers in China have responded with urgency and empathy as the situation evolves - we will continue to update this article with the latest developments... Contactless delivery Remote drop off : customers of all major retailers, including Walmart, Carrefour, Alibaba and JD.com,  can have their orders delivered touch-...
31 March 2020
We look at what retailers in Ireland are doing to address the challenges created by the Coronavirus (COVID-19) outbreak. Aldi Rolling out new social distancing measures, including posters in-store and clear markings on the floor for queuing It is also commencing the installation of protective screens at every till to safeguard its colleagues and customers  Priority hours for the el...
31 March 2020
We look at what Iceland Foods is doing to meet the evolving challenges of the Coronavirus (COVID-19) pandemic. Helping to enforce social distancing Limiting the numbers of shoppers in store  Placing tape on the floor every two meters, guiding shoppers on how to maintain a safe distance from each other Contact-free delivery is available for those shopping online Ensuring shoppe...
31 March 2020
In this article we round up the latest initiatives from Aldi and Lidl UK and Ireland to address the challenges created by the Coronavirus (COVID-19) outbreak.  Aldi Introduces priority shopping for all emergency workers. They will be able to bypass the queues into store any time by showing ID Store and distribution staff will recieve a 10% pay rise, backdated from 9th March, in recogn...
31 March 2020
Spar Switzerland has launched a free home delivery service for high-risk shoppers, in view of the Coronavirus (COVID-19) pandemic. Partnership with Zämädihei To implement the new service, which has been launched on 18 March, the retailer has partnered with Zämädihei, a platform that offers support services to groups of population that are most susceptible to suffer from being infected by co...