Latest insights

Multichannel shopping in 2021 – recovering from COVID

Get an up-to-date accurate picture of multichannel shopping attitudes and behaviours and how it compares to before the pandemic.

Quarterly channel trends - Q3 2021

As we move towards the end of lockdown restrictions, find out about the latest shopping trends by channel, channel usage and changes in channel shopper demographic profiles.

Presentations

18/10/2021
Get an up-to-date accurate picture of multichannel shopping attitudes and behaviours and how it compares to before the pandemic.
04/10/2021
The latest data on shoppers’ approach to multichannel shopping.
29/09/2021
After a tumultuous year, we take a deep dive into the profiles, behaviours and drivers of the shoppers in nine large format stores, to help you best understand the differences between them and how best to work with the retailers.
Multichannel monthly shopper update – September 2021

The latest data on shoppers’ approach to multichannel shopping.

Solutions from IGD

Creating personalised solutions that address critical customer and commercial challenges