Multichannel shopping: where will people shop in the year ahead?

Date : 30 June 2021

Michael Freedman

Senior Shopper Insight Manager

COVID-19 has led to unprecedented changes in the way people shop for their food and groceries. (see our popular Quarterly channel trends – Q2 2021 report ). This has included a surge in online food and grocery shopping to record levels as shoppers have had to contend with the national…
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