Channels>Multichannel

Featured Presentation

COVID-19 : Changes in shopping channels and missions

See our latest update about how shoppers are using different channels to complete their shopping missions  over the course of August.

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Quarterly channel trends - Q4 2020

With shopping habits continuing to adapt to the external environment see the latest channel trends.

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Presentations

Lockdown two - how are shoppers reacting?
18/11/2020
Half-way through the second national lockdown we explore the five recent changes in shopper behaviour we have seen in our ShopperVista data looking at changing shopping missions, changing channel usage (online, convenience, larger stores, food and variety discount and food-to-go) store choice drivers, number of stores and channels used and those channels mainly used.
Retailers compared 2020 – the impact of COVID-19
19/10/2020
If you have a meeting with a retailer coming up, this report will help you tailor your initiatives and proposals to the specific needs of individual retailers and their shoppers.
The opportunity of last milers
13/10/2020
As COVID-19 has highlighted the importance of rapid delivery, read more to understand what last miler operators are, the conditions that will make last mile offerings most appealing to British shoppers, and how to win with last milers across the globe.

Multichannel monthly shopper update – October 2020

The latest data on shoppers’ approach to multichannel shopping.

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H1 round-up

We round-up some of our most popular reports from H1

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