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Shopper sentiment reports

Presentations

EU Exit: possible impact on shoppers, retail and supply chain
23/10/2020
With EU-UK trade talks intensifying, our shopper, retail and supply chain teams look at the possible impacts on the food industry, particularly in relation to a possible no-deal
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UK Retail and Shopper Trends Q4 2020
21/10/2020
We look at retailer performance and shopper confidence ahead of the Christmas peak, and consider the implications the pandemic will have on shopper behaviour and retailers’ priorities over the festive season. We also revisit Christmas 2019 and share analyst viewpoints of how the channels will perform differently this year.
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The opportunity of last milers
13/10/2020
As COVID-19 has highlighted the importance of rapid delivery, read more to understand what last miler operators are, the conditions that will make last mile offerings most appealing to British shoppers, and how to win with last milers across the globe.
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Age and regional differences driving drop in confidence
02/10/2020
Find out how uncertainty around local and national lockdowns and EU exit is impacting shopper confidence in September and how this differs by age and region.
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COVID-19 : How are local lockdowns impacting shopper behaviour?
24/09/2020
As a result of local lockdowns this report highlights the latest trends in shopper behaviour in the last 4 weeks to see if shopper behaviour has been impacted.
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COVID-19 : Changes in shopping channels and missions
04/09/2020
As a result of the COVID-19 pandemic, this report highlights the latest trends up to August'20 in channel usage and shopping missions.
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Eat Out to Help Out maintains shopper confidence
02/09/2020
Find out how the Eat Out to Help Out scheme and the summer Bank Holiday is helping shopper confidence in August.
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Ocado and M&S shoppers
02/09/2020
As the joint venture between Ocado and M&S begins on September 1st, we compare the shopper profiles of the two retailers.
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UK Retail and Shopper Trends: Q3 2020
26/08/2020
This report gives an overview of retailer and shopper responses to the pandemic over the last quarter, including the latest like-for-like sales and shopper confidence index. We also take a detailed look at how shoppers are increasingly seeking value, and the changing eating in and dining out landscape.
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Post-coronavirus (COVID-19): seeking creative and social experiences
20/08/2020
This report explores why we believe shoppers will increasingly seek creative and social experiences as a result of COVID-19.
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